Credit Officer

SAJIDA Microfinance limited

  • Kampala, Central Region
  • Permanent
  • Full-time
  • 20 days ago
Job summaryA Credit Officer (CO) is primarily responsible for managing a portfolio of SAJIDA Enterprise Loan (SEL) which involves marketing/surveying, loan generation, loan disbursement, weekly/biweekly/monthly instalment collection, digitization, delinquency management & administrative work. The position requires regular field visits to monitor individual clients, maintain accurate records and ensure adherence to organizational policies and rules.Job descriptions & requirementsBase office: Branch of SAJIDA MicrofinanceReports To: Branch ManagerEmployment Type: Full-timeJob summary.A Credit Officer (CO) is primarily responsible for managing a portfolio of SAJIDA Enterprise Loan (SEL) which involves marketing/surveying, loan generation, loan disbursement, weekly/biweekly/monthly instalment collection, digitization, delinquency management & administrative work. The position requires regular field visits to monitor individual clients, maintain accurate records and ensure adherence to organizational policies and rules.Key responsibilities1. Client management:
  • Surveying/marketing organization's product line in potential business area to find potential clients on a daily basis.
  • Organizing potential clients, giving them orientation training regarding organization's product line, fee structure & necessary requirement of the loan.
  • Verifying each client to confirm their credit worthiness, filling admission form to admit them to the institution & verifying required documents.
  • Overseeing 15-20 clients daily & minimum 100 active clients per week.
  • Visiting scheduled clients daily, updating passbooks, following up with overdue & ensuring guarantor responsibility to manage overdue.
  • Providing financial literacy training to the individual members to train them on loan utilization, loan sharing, loan increment, new product line & holidays.
2. Loan and financial management:
  • Achieving the organization's set targets regarding Key Performance Indicators (KPIs) such as the number of clients, portfolio outstanding & Portfolio at Risk (PAR).
  • Originating loans, filling up loan application forms, verifying the clients & guarantors, getting recommendation from the Branch Manager & Approval from Area Manager/Coordinator.
  • Submitting approved loan application forms to Branch accountant at least a day before the disbursement, ensuring exact clients get the loan & orient the client on loan amount, weekly installment amount, fees & charges, security amounts & update the passbook.
  • Realizing weekly/Biweekly/Monthly loan instalments & advances from individual members, recording them on the respective client's passbook. Protecting the realized amount in a secured manner while transporting to other member & back to office.
  • Updating the exact loan installment realization via mobile app at the client's place & syncing the installment into the system when back to the office.
  • Depositing loan installment realization & advance realization to the accountant in time, writing cashbook & signing on the depositor's space for amount deposited.
  • Processing security return & security adjustment in presence of the client, signing on the security return register for each security adjustment & security return.
  • Maintain accurate loan-related forms and registers on a daily basis, avoiding corrections with white ink.
  • Liaise with Field Officer & Branch Manager to graduate SML client to SEL loan product.
  • Encourage clients to adopt to monthly collection method & pay installment digitally via SAJIDA Microfinance's Mobile Money account.
3. Administrative duties
  • Mastering the organization's mission, vision & values to practice them on day to-day activities. Ensuring Health, Happiness & Dignity for all.
  • Complying with all manuals, policies & circulars outlined by the organization.
  • Attend the office in time, signing the branch office's attendance and movement register regularly.
  • Preparing and submitting daily/weekly/monthly plans for loan disbursement to the Branch Manager.
  • Preserving all official documents in accordance with the data privacy policy of the organization.
  • Attending meetings & trainings organized by the institution.
  • Preparing, Analyzing & submitting daily/weekly/monthly performance related reports the supervisor.
  • Joining & leading teamwork on a regular basis to help & uplift branch performance. Maintaining respectful relationship with both peers & clients at level.
  • Always refrain from fraudulent activities, financial & non-financial irregularities. Attend administrative proceedings outlined by the organization once proven with fraud & misappropriation.
  • Performing any other responsibility assigned by the management.
Compensation● Salary: UGX 600,000 - 700,000Note:Please note that successful candidates must be willing and able to relocate from Kampala (or their current location) to any part of the country where the company has branches.

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