Credit Officer
SAJIDA Microfinance limited
- Kampala, Central Region
- Permanent
- Full-time
- Surveying/marketing organization's product line in potential business area to find potential clients on a daily basis.
- Organizing potential clients, giving them orientation training regarding organization's product line, fee structure & necessary requirement of the loan.
- Verifying each client to confirm their credit worthiness, filling admission form to admit them to the institution & verifying required documents.
- Overseeing 15-20 clients daily & minimum 100 active clients per week.
- Visiting scheduled clients daily, updating passbooks, following up with overdue & ensuring guarantor responsibility to manage overdue.
- Providing financial literacy training to the individual members to train them on loan utilization, loan sharing, loan increment, new product line & holidays.
- Achieving the organization's set targets regarding Key Performance Indicators (KPIs) such as the number of clients, portfolio outstanding & Portfolio at Risk (PAR).
- Originating loans, filling up loan application forms, verifying the clients & guarantors, getting recommendation from the Branch Manager & Approval from Area Manager/Coordinator.
- Submitting approved loan application forms to Branch accountant at least a day before the disbursement, ensuring exact clients get the loan & orient the client on loan amount, weekly installment amount, fees & charges, security amounts & update the passbook.
- Realizing weekly/Biweekly/Monthly loan instalments & advances from individual members, recording them on the respective client's passbook. Protecting the realized amount in a secured manner while transporting to other member & back to office.
- Updating the exact loan installment realization via mobile app at the client's place & syncing the installment into the system when back to the office.
- Depositing loan installment realization & advance realization to the accountant in time, writing cashbook & signing on the depositor's space for amount deposited.
- Processing security return & security adjustment in presence of the client, signing on the security return register for each security adjustment & security return.
- Maintain accurate loan-related forms and registers on a daily basis, avoiding corrections with white ink.
- Liaise with Field Officer & Branch Manager to graduate SML client to SEL loan product.
- Encourage clients to adopt to monthly collection method & pay installment digitally via SAJIDA Microfinance's Mobile Money account.
- Mastering the organization's mission, vision & values to practice them on day to-day activities. Ensuring Health, Happiness & Dignity for all.
- Complying with all manuals, policies & circulars outlined by the organization.
- Attend the office in time, signing the branch office's attendance and movement register regularly.
- Preparing and submitting daily/weekly/monthly plans for loan disbursement to the Branch Manager.
- Preserving all official documents in accordance with the data privacy policy of the organization.
- Attending meetings & trainings organized by the institution.
- Preparing, Analyzing & submitting daily/weekly/monthly performance related reports the supervisor.
- Joining & leading teamwork on a regular basis to help & uplift branch performance. Maintaining respectful relationship with both peers & clients at level.
- Always refrain from fraudulent activities, financial & non-financial irregularities. Attend administrative proceedings outlined by the organization once proven with fraud & misappropriation.
- Performing any other responsibility assigned by the management.
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