Claims Officer

• Review, evaluate, and process insurance claims in accordance with GA Insurance policies and regulatory requirements.
• Serve as a primary point of contact for clients during the claims process, providing updates, answering queries, and resolving issues promptly.
• Gather and analyze documentation related to claims, ensuring accuracy and completeness.
• Conduct thorough investigations into claims, including liaising with external parties.
• Ensure compliance with all legal and regulatory requirements related to insurance claims.
• Pursue recoveries under RI with the guidance of the Claims Manager.
• Negotiate with service providers like garages.
• Prepare and maintain accurate records and reports on claim status, trends, and outcomes.

• Education: Bachelor's degree in Actuarial/Bachelor's degree in Statistics or a related field.
• Experience: Minimum of 3 years of experience in Insurance claims processing.

• Strong analytical and problem-solving abilities.
• Excellent interpersonal, organizational, time management and Communication skills.
• High attention to detail and organizational skills.
• Highest level of personal and professional integrity.
• Ability to work well under pressure in a fast-paced work environment.

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