Sales and Marketing Manager
BRAC Uganda Bank View all jobs
- Kampala, Central Region
- Permanent
- Full-time
- Lead the development and execution of annual and seasonal sales plans to achieve agreed revenue and margin targets
- Drive sales performance across all channels, ensuring clear targets, performance tracking, and accountability at Territory Sales Officer (TSO) level
- Ensure disciplined pricing and margin management across channels, balancing competitiveness with financial sustainability
- Identify and unlock new market opportunities, particularly in underserved districts and farmer segments
- Strengthen dealer relationships while expanding alternative last-mile channels to grow overall market share
- Maintain high-level relationships with Key Accounts and Regional Distributors and conduct quarterly business reviews to align their purchase targets with BSBE's growth goals
- Design, pilot, and scale diversified distribution channels beyond traditional agro-dealers, including agent-based and direct-to-farmer models where commercially viable
- Lead structured pilots to test bundled input and advisory models, ensuring clear performance metrics and financial viability assessments
- Collaborate with BRAC NGO and microfinance entities to leverage shared networks, reduce customer acquisition costs, and expand last-mile reach
- Establish clear unit economics, contribution margins, and scalability criteria for emerging channels to inform scale-up decisions
- Develop and implement a comprehensive marketing and communication strategy aligned with revenue targets
- Strengthen farmer awareness, trust, and demand through demonstrations, field days, and targeted engagement
- Ensure BSBE branding is dominant at the “last mile”-managing shop branding, signage, and point-of-sale materials at agro-dealer shops
- Introduce structured customer satisfaction measurement and feedback systems to inform product and service improvements
- Align sales forecasting with production planning to minimize stock-outs and excess inventory
- Ensure accurate and timely sales reporting, including product mix, regional performance, conversion rates, distributor health, and stock velocity
- Manage the end-to-end sales cycle in the Odoo ERP and ensure 100% data accuracy in order processing, invoicing, and inventory deduction
- Provide data-driven insights to the General Manager to inform pricing, product strategy, new variety introductions, and distribution decisions, including:
- Active monitoring of the competitive landscape to identify market signals (e.g., competitor price shifts, gaps in the market, emerging diseases)
- Analysis of farmer preferences to determine which seed varieties should be added or retired
- Move beyond supervision to active coaching through regular “ride-alongs” with Territory Sales Officers (TSOs)
- Demonstrate sales techniques, objection handling, and relationship building in the field
- Set clear, ambitious individual targets for the sales team
- Foster a culture of accountability and healthy competition through incentive structures and performance scorecards
- Identify skills gaps within the sales team and organize training on product knowledge, negotiation skills, and digital tool usage
- Ensure the safety of team members from harm, abuse, neglect, harassment, and exploitation
- Establish a safeguarding culture across all levels by implementing BRAC International's Safeguarding Policy
- Promote and endorse safeguarding principles among team members
- Act as a key source of support, guidance, and expertise on safeguarding
- Ensure team members are trained, supported, and have access to safeguarding resources
- Follow safeguarding reporting procedures and encourage reporting of incidents
- Ability to identify market trends/signals and translate them into actionable strategies
- Deep understanding of dealer economics (margins, stock turns, ROI)
- Strong leadership and interpersonal skills to manage a dispersed field team
- Proficiency in data analysis tools (Excel/Odoo) for forecasting and performance tracking
- Practical experience in organizing field activations and managing vendors
- Working knowledge of CRM/ERP systems (e.g., Odoo) with strong attention to detail
- Minimum 5 years of commercial experience in Agricultural Inputs, FMCG, or Seed Sector, with at least 2 years in a management or supervisory role
- Proven track record in Distribution Management, especially managing indirect channels (dealers/distributors)
- Experience in Brand Management, including planning and executing marketing campaigns (BTL/ATL)
- Demonstrated experience in People Management and building high-performing sales teams
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